Need to schedule? Here’s some important appointment tips!
There is nothing more enjoyable than relaxing in front of a fire! However, whether they burn gas, wood, or pellets, our fireplaces need regular care and maintenance in order to work their best.
One of the best ways to keep your fireplace burning safely and efficiently is by having an annual chimney sweeping. Chimney sweeping can help remove soot, ash, and creosote, as well as any blockages or buildup in the flue. Once you schedule your chimney sweeping appointment, the following tips can help ensure your home and fireplace are ready.
Appointment tips during Covid-19
At Clean Sweeps of Michigan, we are aware of the current coronavirus (Covid-19) health concerns. Because we live in the same communities we serve, the health and safety of our employees and customers remain our top priority. We are still accepting and scheduling appointments, but have put extra precautions both internally and externally into place to keep everyone safe and healthy.
Safety precautions such as sanitizing equipment in between appointments, wearing additional protective equipment such as gloves, regularly washing hands and using hand sanitizer, and avoiding handshakes have been put into place. As of right now, we are open for business as usual! We will update our customers to any changes in services as they arrive.
When should I schedule my chimney sweeping?
Anytime is the right time for a chimney sweeping! October through January are the peak season for chimney sweeps; during this season, appointments can book as much as a month in advance. For this reason, we recommend that customers book non-emergency services in the offseason. Spring and summer months are our low season; booking appointments during this time of year can help ensure you get an appointment time that is quick and convenient with your schedule!
How can I prepare for my appointment?
Booking the appointment is just the first step; there are a number of things homeowners can do to ensure their house to have the chimney swept! The following are 5 things you can do to prepare for your chimney sweeping appointment.
- Move furniture or valuables: As chimney sweeps, our priority is always to leave your home in the same condition we found it! To prevent ash and soot from staining any furnishings, we ask that homeowners move and furniture or valuables within six feet of the fireplace. This includes rolling up rugs or pushing sofas and couches away from the fireplace. If there are furnishings that cannot be moved, consider covering them with an old sheet as a safeguard against any stray soot. While modern chimney sweeping is done with industrial tools that prevent most dust from escaping into the room, we want to safeguard your home as much as possible!
- Clear off the mantle: If you have framed photos, candlesticks, knick-knacks, or other décor on your mantle, we ask that you remove it before your chimney technician arrives. In addition to preventing your items from being damaged, removing mantle décor allows the chimney technician to work faster.
- Stop using the fireplace 24 hours in advance: Please refrain from using your fireplace for at least 24 hours before your appointment. Doing so ensures that all of the fireplace components are cool and safe to touch; this allows technicians to safely clean and inspect all accessible portions of the chimney. Likewise, please remove any remaining ash or wood from the firebox; this allows our technicians to work quickly and helps prevents furnishings or carpets from being stained as well!
- Crate pets: We love pets! Meeting new four-legged friends is one of the favorite parts of our job. However, we ask homeowners to crate pets or put them in a secure room while the chimney is being swept. During a sweeping and inspection, our technicians frequently go in and out of the house. Likewise, our equipment and tools make strange noises and can be a little scary to many pets! Having them securely crated prevents your fur baby from accidentally escaping while we are servicing your chimney.
- Forward schedule your next appointment: We schedule appointments with our doctors and dentists in advance – why not schedule with your chimney sweep in advance as well? Forward scheduling, or scheduling your next appointment at the end of your current appointment, is the best way to ensure your fireplace is receiving regular maintenance. Not only does this help you get the appointment date and time that is most convenient for you and your schedule, but it also means you have one less thing to worry about! Worried you won’t remember when you schedule your appointment? Don’t worry – we send out reminders! As a courtesy to our customers, we mail reminders for annual appointments, as well as confirm all appointments by phone 24 hours in advance.
- Don’t forget your other appliances!: At Clean Sweeps of Michigan, we can clean more than just your fireplace flue – we also clean dryer vents! Dryer vent cleaning is an important, but often forgotten, part of home maintenance. The same lint that accumulates in the lint trap can accumulate in dryer vents over time; removing this highly flammable lint during dryer vent cleaning can help reduce the risk of dryer fire. Likewise, dryer vent cleaning can help dryers operate more efficiently. If your dryer performance is decreasing, try cleaning the dryer vent before purchasing a new appliance!
- Be ready to ask questions: Our chimney technicians are highly trained, certified professionals. In addition to our commitment to chimney safety, we also love educating our customers about the ins and outs of their fireplace system. Want to know what firewood burns more efficiently? Don’t know how to adjust the temperature on your gas fireplace? Have questions about fireplace performance issues? Our chimney technicians are here to help!
At Clean Sweeps of Michigan, we are committed to providing our customers with the best chimney sweeping experience possible. If you have questions about how to prepare your home for your next chimney sweeping or inspection, contact us today!
Clean Sweeps of Michigan, we are proud to service the chimneys and fireplaces of our friends and neighbors, including Northern Indiana!